Spotify has been a respected audio streaming and media services provider since 2006. Recently, the Swedish company entered into the world of podcasts with a bright future to diversify its offerings and enjoy a long, steady growth into multimedia. And then the cruel world of reality set in this year…controversy. Spotify originally went all-in on…
Today’s crisis ridden world has put most businesses into a tailspin on how to handle the multiple issues (e.g., COVID-19, social justice, unemployment) that have surfaced. Some have even experienced a hit to their overall reputations primarily due to the lack of preparation and response to such crises. This unpreparedness and fumbling important decisions during…
From the Credit Union Times May 11, 2020 When it comes to navigating crisis, I have been in the eye of many storms. As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty.…
As this COVID-19 marathon continues, ReputationUs is offering step-by-step, mile-by-mile support, “front line” observations and best practices. Today, we’re going waaaay back in the history of American crises. The largest crisis in our country was the Civil War. Although the matter at hand was significantly different (i.e., fighting internally vs. fighting a faceless virus), the…
COVID-19…The crisis that just won’t go away. Most businesses and nonprofits have endured through the first sprint of this pandemic by utilizing their newly created crisis task force, dusting off their existing crisis plans or cobbling-together various crisis mitigation actions. They are surviving weeks 1-3 of the COVID-19 crisis. But Wait, There’s More…Much More. Although…
